Remote Support

We provide professional remote support in the most convenient way possible. Waiting for a call back from your tech for your business assistance needs can be very frustrating. But with 2^nd Chance PC Techs LTD, our customers are our main concern, that is why we already provide you 5 ways to get in touch with us. We also stand by our 60-minute principle, which guarantees customers to connect to their system within 60 minutes upon submitting their help desk ticket.

Our remote support services help increase productivity and effectiveness within your company by preventing consistent time delays and downtime. Schedule an appointment to get help through our Twitter, Facebook, call, or email, for help within 60 minutes.

• In a support session, there are tools available to both our team and the clients that enable support experiences such as screen sharing, file transfer, drawing tools, and chat readily available

• Manage files on the computer or server

• Update server software

• Run diagnostic and maintenance programs

• Train clients on new software and rules

• Access specific desktop, laptop, or server

• Manage files on the computer or server

• Update server software

• Run diagnostic and maintenance programs